Privacy Policy

AssaySource Bio (“AssaySource Bio,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, use our platform or applications, communicate with us, or interact with connected services operated by or on behalf of AssaySource Bio.

1. Information We Collect

Information you provide to us

We may collect information that you voluntarily provide, including your name, business email address, company or organization, professional role, contact information, messages, inquiries, account information, and other information you submit through AssaySource Bio.

Information submitted through the AssaySource Bio platform

Customers, laboratories, service providers, and other users may provide information concerning organizations, analytical testing services, capabilities, technologies, methods, certifications or quality attributes, pricing or commercial information, project requirements, and other business information used to provide or improve AssaySource Bio's services.

Information from public and third-party sources

AssaySource Bio may collect, organize, analyze, or reference publicly available professional, scientific, regulatory, patent, company, market, and other business information from public databases, websites, publications, social-media platforms, and other lawful sources. This information may be used to maintain information about organizations, analytical services, technologies, industry developments, and business relationships relevant to AssaySource Bio's services.

Website and usage information

When you visit or use AssaySource Bio, we may automatically collect limited technical and usage information, such as IP address, browser and device information, referring pages, pages viewed, interactions with the site, and analytics information. Where required by applicable law, cookies or similar technologies will be used subject to appropriate notice or consent.

Connected accounts and third-party services

If you connect a third-party service or social-media account to an AssaySource Bio application, we may receive information authorized by you and permitted by that service. The information available to us depends on the permissions you grant and the policies of the applicable platform.

2. How We Use Information

We may use information to:

• Operate, maintain, and improve AssaySource Bio.
• Respond to inquiries and provide requested services.
• Manage business and professional relationships.
• Maintain and improve information about analytical testing services and providers.
• Help users discover, evaluate, and compare analytical testing capabilities.
• Facilitate inquiries and potential business relationships between customers and service providers.
• Analyze scientific, technical, regulatory, commercial, and market information relevant to the analytical-testing industry.
• Develop aggregated market insights in accordance with applicable privacy requirements.
• Conduct research and market analysis.
• Prepare, manage, or publish content when authorized.
• Maintain security and troubleshoot technical issues.
• Comply with applicable legal obligations.

We may use automated tools and artificial intelligence to help analyze information, identify relevant industry developments, organize information, and assist with content preparation and other AssaySource Bio activities.

3. Publicly Available and Business Information

AssaySource Bio may compile publicly available information about companies, laboratories, analytical services, technologies, scientific activities, regulatory developments, and professional contacts. Much of this information concerns organizations and business services rather than individuals.

Where publicly available information relates to an identifiable individual, we will handle it in accordance with applicable privacy requirements. Individuals or organizations may contact us to request correction, updating, or removal of information where appropriate.

4. Third-Party Platforms and Social Media

AssaySource Bio may integrate with third-party platforms and services, including professional networks, social-media platforms, analytics providers, hosting providers, and other technology services.

When you authorize AssaySource Bio to interact with a third-party account, we will access and use information only within the permissions granted through that platform and for the purposes described to you.

Actions such as publishing content on your behalf will be performed only when appropriately authorized.

Third-party services have their own privacy policies and terms. AssaySource Bio is not responsible for the privacy practices of those third parties.

5. Sharing of Information

We do not sell personal information.

We may share information with service providers that help us operate our website, applications, communications, analytics, infrastructure, or other business functions.

We may also disclose information when required by law or when reasonably necessary to protect AssaySource Bio, our users, or others.

6. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, maintain appropriate business records, resolve disputes, or satisfy legal and regulatory requirements.

Enquiries sent through this website are treated more specifically. If you contact us using the form on this site, we keep what you send — your name, email address, organization, role, and your message — for six months, and then delete it. If your enquiry leads to a continuing conversation or a business relationship, the correspondence is kept for as long as that relationship requires, under the general rule above.

Where supported by a connected third-party platform, users may revoke AssaySource Bio's access through that platform's account or application settings.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

8. Your Choices and Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including requesting access, correction, deletion, or restriction of certain processing.

You may also disconnect or revoke access granted to AssaySource Bio through the applicable third-party platform.

9. Children's Privacy

AssaySource Bio's services are intended for professional and business use and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. International Processing

Information may be processed in the United States and other countries where our service providers operate. Where required, we take appropriate measures concerning international transfers of personal information.

11. Changes to This Policy

We may update this Privacy Policy as AssaySource Bio's services and integrations evolve. Changes will be posted on this page together with an updated revision date.

12. Contact Us

Questions, requests, or concerns regarding this Privacy Policy or AssaySource Bio's handling of information may be sent to us using the link below.